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What is Conflict Transformation?
Helps us understand the nature of conflict, learn how to respond, and build skills and steps needed to prevent, manage, and resolve conflicts with individuals and systems that support them. Make conflicts generative and less harmful.
Model
Behavior, Emotion, Needs Model
First: Pay attention to the behavior or set of behaviors that you are witnessing.
Second: Identify the emotion(s)/feeling(s) that may be behind the behavior(s).
Third: Try to determine what need(s) you think are being met or NOT being met.
Fourth: Ask yourself - Can I/We meet these needs? If so, how? If not, why not?
Fifth: Acknowledge to yourself and/or between the parties that there may be needs that are not being met. Discuss if there is a way to meet those needs, and if so, how? If not, why not?
For more information on the model visit thekarunacenter.org
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